Contact Us
Thank you for your interest in Heritage Landings at Providence Village HOA. If you need additional information that wasn't available on our website, have questions about the homeowners association and area, or need to contact our property management company, please feel free to use the information provided below.
For account questions or to set up a payment plan, please reach out to the collections team at accounting@legacysouthwestpm.com or 214-705-1615, option 3.
For amenity access, assistance setting up accounts, ACC requests, account questions, etc., please reach out to our Administrative Assistant, Brittany Ball, at brittany@legacysouthwestpm.com or 214-705-1615, option 2.
For questions about violations or to report an issue, please reach out to the Compliance Inspector, Damian Power, at damian@legacysouthwestpm.com or 214-705-1615, option 6.
For Resale Certificate Request, please visit Legacy South West Property Management website at https://legacysouthwestpm.com/resources/resale-certificates.aspx to request a resale certificate. The normal turnaround time for receiving a Resale Certificate is 10 business days from the time the request is received by our office.
Please Note: When emailing or leaving a message, kindly include your community’s name and property address in the subject line. When calling and leaving a message, kindly include your community’s name, address, phone number, and the reason for your call.
Our office hours are as follows:
Monday to Thursday: 9:00 AM to 5:00 PM
Fridays: 9:00 AM to 3:00 PM
In case of emergencies, please call 972-382-6509. If a non-emergency call is reported to this line, please note your call will be returned the following business day.
Emergency
Dial 911 in Event of an Emergency
Board of Directors
Vice President – Katherine Mergell
Treasurer – Raymond Heningburg
Secretary – Antoinette Patrick
Member at Large – Janelle Melton
Member at Large - Elise Jumbelick
Property Management:
8668 John Hickman Pkwy., Suite #801
Frisco, TX 75034
Sondra Franey
Community Manager
sondra@legacysouthwestpm.com
office: (214) 705-1615, ext 1
FOR After-Hours EMERGENCIES, please call 972-382-6509 or
Dial Emergency Services at 911
Webmaster
What is a Webmaster?
A Webmaster is the administrator of a website.
Generally, a webmaster's responsibilities include:
- Register and maintain the website's domain name and email addresses
- Maintain uptime on the web, database, and SMTP farms
- Design the website, or direct page designers and software developers
- Monitor the size of the site to ensure allowed bandwidth and disk space is not exceeded
- Plan future growth, requirements and limitations of the website
The Webmaster cannot answer questions regarding your HOA dues, grant access to the pool, or provide any information about the inner-workings of the HOA, events, budget's, ACC approvals, etc.
If you have an question for the association, please send an email to propertymanagement@providencevillagehoa.com, otherwise, if you have trouble with the website, please send an email to webmaster@providencevillagehoa.com.
Pay Online
Legacy Southwest homeowners can make their payments online